Job Purpose :
We are looking for a very friendly and good-looking hostess for our very vibrant lounge located at JBR.
If you are passionate about hospitality, and customer service and being a part of a growing company, please apply for the role to be a part of our family.
As a Restaurant Hostess, you will be the first point of contact for guests entering the restaurant. You will be responsible for greeting guests warmly, seating them accordingly, and ensuring a smooth flow of service throughout their dining experience. You will collaborate closely with the restaurant team to uphold high standards of customer service and satisfaction.
Job Description:
- Welcome guests as they arrive at the restaurant, inquire about their reservation status, and guide them to their tables promptly and courteously.
- Maintain an organized system for managing reservations and walk-ins, ensuring accurate seating arrangements and efficient use of dining room space.
- Coordinate with serving staff to ensure timely seating and smooth transition of guests to their designated tables.
- Present menus to guests and respond to the guest’s inquiries and requests with accurate information regarding menu items, restaurant policies, and facilities.
- Monitor the cleanliness, ensuring it meets hygiene standards and presents a welcoming atmosphere.
- Support servers and bartenders on a need basis by delivering food and beverages to tables, clearing tables, and assisting with guest needs.
- Assist guests with payment processing and ensure accurate settlement of bills.
- Answer incoming calls to the restaurant and provide appropriate service.